Deima Group, comprising Deima Consultancy, Deima Academy, and Deima Travels & Tours, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our online advertising campaigns, including Meta (Facebook and Instagram) lead forms.

1. Information We Collect

We collect personal and non-personal information in the following ways:

1.1. Information You Provide Directly

When you:

Submit inquiries through our website or contact forms

Fill out Meta or Google lead generation forms

Register for training programs, visa services, or travel packages

Subscribe to newsletters or promotional content

we may collect:

Full name

Contact number and email address

Nationality and identification details (e.g., NIC or passport)

Education and employment information (for study or recruitment services)

Travel and visa preferences

Any other information voluntarily provided to us

1.2. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and device information

Browser type, location, and session activity

Website usage patterns through cookies, analytics tools, and pixels (e.g., Meta Pixel and Google Analytics)

2. How We Use Your Information

We use the collected data to:

Provide and personalize our services (visa, recruitment, education, travel)

Process applications and communicate with you

Improve our website, marketing, and customer experience

Respond to inquiries and provide support

Send relevant promotional offers or program updates (only with consent)

Conduct remarketing and targeted advertising campaigns on Meta and other platforms

3. Meta Lead Ads and Digital Campaigns

When you submit your details through a Meta (Facebook/Instagram) Lead Form, you consent to Deima Group contacting you by phone, email, or message regarding the services you inquired about.

Your data is securely transferred from Meta’s platform to our internal CRM or email systems.

We do not sell, rent, or share this information with unaffiliated third parties.

Meta may independently collect and process your information under its own Privacy Policy.

4. Data Sharing and Disclosure

We may share information only with:

Authorized Deima Group employees for processing your requests

Service providers or partners assisting with visa, travel, or education services

Regulatory authorities where legally required

All third parties are bound by confidentiality and data protection obligations.

We do not sell or trade your personal information to any organization for marketing purposes.

5. Data Retention

We retain your data only as long as necessary to fulfill the purpose for which it was collected or as required by law. Once no longer needed, data is securely deleted or anonymized.

6. Your Rights

You have the right to:

Request access to the data we hold about you

Request correction or deletion of inaccurate data

Withdraw consent to marketing communications at any time

Request details of how your data is used

You can exercise these rights by contacting us at info@deimagroup.com
.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings, though some website functions may not operate correctly if cookies are disabled.

8. Data Security

We employ appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to authorized personnel only.

9. Links to Third-Party Websites

Our website and digital campaigns may contain links to third-party platforms (e.g., universities, travel partners, or Meta pages). We are not responsible for the privacy practices or content of those external websites.

10. Updates to This Policy

Deima Group may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the “Last Updated” date clearly indicated.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact:

Deima Group
No. 483, Galle Road, Colombo 03, Sri Lanka
📞 +94 112 366 966 | +94 70 160 3535
✉️ info@deimagroup.com

🌐 www.deimagroup.com